For A Life With Quality Care

Royal Bay Care Homes specialise in assured retirement living, providing quality care homes in a number of locations across Dorset, West Sussex, Worcestershire and Northamptonshire.
We are actively pursuing Gold Standards Framework Accreditation status for all of our homes, to see which homes are accredited and the progress of the other homes click on the logo below.

Gold Standard Framework

Privacy Policy

ROYAL BAY CARE HOMES LTD ("We") are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Identity of the Controller:

ROYAL BAY CARE HOMES LTD (“we”, “us”, “our”) are a Private Limited Company registered in England and Wales.
Registered Office: 86 Barrack Lane, Aldwick,
Bognor Regis, West Sussex, PO21 4DG.
Head Office: 01243 267755
Registered Number 3852183

Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 1998; and the General Data Protection Regulation from 25th May 2018.

What data we collect:

We collect this data in our own right as ROYAL BAY CARE HOMES LTD  or on behalf of our suppliers/customers as part of a contract.
Personal data refers to any information about an individual which can be used to identify that person. It does not include data where the identity has been removed (anonymised).
ROYAL BAY CARE HOMES LTD Ltd may collect, use, store and transfer personal data about which includes:

  • Identity data (first name, last name, title, details of your employer and place of work)
  • Contact data (billing address, delivery address, email address and telephone/fax  numbers)
  • Financial data (bank account and payments details)
  • Transaction data (details about payments to or from us, and other details of product purchase history)
  • Technical data (Internet Protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, as well as other technology on the devices you use to access this website)
    a) Your IP address is a string of numbers unique to your network that is recorded by our web server when you request any page or component on the website. This information is used to monitor your usage of the website.
    b) This technical data recorded by the Website allows us to recognise you and your preferred settings; this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.
  • Usage data (information about how you use our website, products and services)
  • Marketing and Communications data (your preferences in receiving  marketing from us and our third party partners and your communication preferences)

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.